Expand Your eCommerce Reach: Order Fulfilment Services For Fast-Growing Brands
Our fulfilment services are designed to make your deliveries seamless, take away the pressure, and supercharge your logistics through our tried-and-tested methods and AI capabilities.
Benefits of choosing Bezos
1. Built for scaling up
Rather than stressing about having to fulfil your orders, we do it for you on your behalf.
This gives you more time to think about your business instead of dealing with the admin and logistics of delivering your goods punctually and reliably. Our global services allow you to scale across borders in an efficient way, which in turn reduces costs, saves time, and makes it easier for you to expand. And with groundbreaking AI solutions, you can optimise your inventory distribution, while our vast network can handle any growth expectations you have. We’re here to help your business flourish.
2. Affordable & flexible
Our solutions are meticulously tailored to your needs.
With a diverse range of services at different rates, you can pick and choose what you require at a particular moment in time, and adjust it in line with your demand. Volume aggregation enables us to secure the best prices, and it is of utmost importance to us to always be transparent about our costs.
We don’t believe in minimum quantities or hidden fees, so you can rest assured you’re getting just what you need at the most affordable rate, knowing that there aren’t going to be any extra costs in the small print.
3. Seamlessly integratable
When you come onboard, our fulfilment service will connect our systems with all your sales platforms and marketplaces, establishing a simple and automated process.
Our state-of-the-art system seamlessly integrates with over 30 major eCommerce platforms, including Shopify, WooCommerce and Amazon, ensuring a smooth flow of information from the moment an order is placed to its final delivery. This integration allows for real-time tracking of every order, providing both businesses and their customers with up-to-the-minute updates on shipment status. This level of transparency and control is crucial in today’s fast-paced market, where customer expectations for timely and accurate delivery are higher than ever.
4. Transparency & data driven
Our service puts your information first, enabling you to view your data whenever you want.
Our sophisticated data management system provides real-time insights into stock levels, order trends, and forecasts, enabling businesses to make informed decisions about inventory replenishment and management. Our first-class technology helps prevent stockouts and excess inventory. The alert monitoring system tracks shipments to avoid delays, optimising both costs and customer satisfaction.
5. Responsive Customer Service
We understand that each business has unique needs and challenges. That's why we pride ourselves on our quick response times, typically within 2 hours, ensuring that any issues are addressed promptly and effectively.
Our dedicated account managers work closely with you, ensuring that every aspect of your logistics and delivery process is handled with the utmost care and precision. Whether it's scaling up for peak seasons or integrating new products into your portfolio, we're a partner who grows and evolves with your business. This approach also enhances the overall experience for your customers, leading to higher satisfaction rates, and fostering loyalty and repeat business.
6. Global Reach and International Orders
Navigating the complexities of customs regulations, varied shipping logistics, and maintaining consistent delivery standards across borders is our forte.
Our expertise in international trade regulations ensures that your products clear customs smoothly, avoiding delays and additional costs. We stay abreast of the latest changes, ensuring compliance and efficiency in every transaction. Our network of fulfilment centres, strategically located near the biggest ports in the EU and other key global locations, enables us to optimise shipping routes for speed and cost-effectiveness. We partner with top logistics providers to ensure that your products are delivered on time, every time, regardless of the destination.
7. Sustainability and Eco-Friendly Practices
We’re leading the way in a green revolution that benefits both the planet and businesses.
We utilise recyclable and biodegradable materials, reducing the carbon footprint of each shipment. This approach not only aligns with global environmental standards but also resonates with a growing segment of eco-conscious consumers. We continuously optimise our logistics and supply chain processes to minimise waste and energy consumption. This efficiency benefits the environment and translates into cost savings for our clients, proving that eco-friendly practices can be economically advantageous.
8. Bespoke Solutions
Tailoring our services to meet the unique requirements of each business, we ensure that every aspect of the fulfilment process is aligned with your specific needs and goals.
Customisation in fulfilment is key to enhancing efficiency and elevating the customer experience. For instance, a business specialising in delicate items may require specific packaging solutions, while a fast-fashion brand might need a rapid turnover rate. We address these varied demands with precision, offering solutions like custom packaging designs, flexible storage options, and expedited shipping methods.
Our Comprehensive
Fulfilment Services
Precision Order Picking and Packing
Efficient Inventory Storage
Customisable Returns Solutions
Global Shipping with Late Cut-Off Times
Seamless Multi-Channel Fulfilment
Common Misconceptions About eCommerce Fulfillment Services
When it comes to eCommerce fulfillment, there are several misconceptions that can mislead businesses. Understanding these can help in making informed decisions about your fulfillment strategy.
"Fulfillment is Just About Shipping"
Many believe fulfilment is merely the act of shipping products.
However, it's a comprehensive process involving inventory management, order processing, picking, packing, and after-sales support.
Recognising the full scope of fulfilment services is crucial for optimising your ecommerce operations.
"All Fulfillment Services Are the Same"
Each fulfilment service offers unique features and benefits.
Some specialise in handling specific product types or offer advanced technology integrations.
It's important to choose one that aligns with your specific business needs and goals.
"Outsourcing Fulfillment Is Too Expensive"
Contrary to this belief, outsourcing can often be more cost-effective than in-house management.
Fulfilment services benefit from economies of scale and can offer competitive rates, technology, and expertise that might be unfeasible for individual businesses to achieve on their own.
"Fulfillment Services Lack Personalisation"
Modern fulfilment services like Bezos offer personalised solutions tailored to your business needs.
From custom packaging to specific handling instructions, these services can enhance your brand's unique identity.
"Technology Integration Is Complex and Unnecessary"
Integrating fulfillment services with your eCommerce platform is simpler than many think, thanks to advancements in technology.
This integration streamlines your operations, provides real-time data, and improves overall efficiency.
"Fulfillment Services Are Only for Large Businesses"
Fulfilment services cater to businesses of all sizes. They offer scalable solutions that can adapt to your business's growth, making them an excellent choice for startups and SMEs.
Choosing the right partner like Bezos can significantly enhance your operational efficiency and customer satisfaction.
Order Fulfilment Service vs. Self-Fulfilment: Understanding the Best Choice for Your Business
When managing an eCommerce business, choosing between order fulfilment services and self-fulfilment is a critical decision. Understanding the differences can help you determine the best approach for your business needs.
Available platform integrations
Bezos integrates with over 30 platforms and marketplaces. Here are only some of the supported systems:
Marketplaces
eBay
Amazon
Etsy
Wayfair
Sales channels
Shopify
Woocommerce
Magento
Pricing Structure
Bezos redefines transparency in eCommerce fulfilment with a straightforward and honest pricing structure. We stand firmly against hidden costs, ensuring that our clients have complete clarity on expenses.
Our pricing model is simple and transparent, comprising only two fees:
A monthly subscription fee for the use of our cutting-edge technology
Fulfilment charges based on actual usage
The fulfilment charges cover all essential services, including receiving and storing your products, picking and packing each order, and shipping.
This clear-cut approach allows you to pay only for what you use, making it an ideal solution for businesses of all sizes and scales. Whether you're a startup experiencing fluctuating order volumes or an established business with consistent demand, our pricing model adapts to your specific needs.
At Bezos, we value flexibility and understand that business needs can change rapidly. That's why we don't bind our clients with long-term contracts. Our monthly subscription fees can be cancelled at any time, giving you the freedom to make decisions that are best for your company without the worry of long-term commitments.
Discover Success Stories
At Bezos, we take pride in the success and growth of our clients. From innovative startups to established brands, businesses across various sectors have experienced transformative results with our fulfilment services. Here are just a few examples:
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Gorilla Robes: See how Gorilla Robes, a fast-scaling eCommerce company, partnered with Bezos to streamline their logistics across multiple sales channels, achieving 66% savings on delivery rates and significantly improving order accuracy and customer satisfaction.
Scooch Pet: Discover how Scooch, a pet health subscription business, enhanced their fulfilment operations, resulting in a 15x growth this year without the need for additional operations staff, ensuring swift issue resolution and superior customer service.
Explore more case studies and see how we can elevate your eCommerce business.
Find out why Bezos is the right e-commerce fulfilment partner for you.
Book a fulfilment consultationFAQ
What is an order fulfilment process?
The order fulfilment process at Bezos encompasses the entire journey from receiving inventory to shipping it out. Once an order is placed, it's picked, packed, and dispatched with precision, often with same-day shipping. Our streamlined system ensures efficiency and accuracy, enhancing customer satisfaction and supporting your business's growth.
What regions does Bezos operate in?
Bezos operates globally, with a strong presence in the UK, Europe, Australia, New Zealand (Tier 1), and the US and Canada (Tier 2). This expansive network ensures comprehensive coverage for your eCommerce fulfilment needs.
How can Bezos help small and medium eCommerce businesses?
Our mission is to empower smaller eCommerce businesses by providing access to high-quality fulfilment services, scalability, and competitive pricing that were previously available only to larger companies. This includes everything from storage and picking to packing, despatch, and delivery.
What makes Bezos different from traditional 3PLs?
Unlike traditional 3PLs, we offer a technology-driven service that covers the entire fulfilment process. Our AI technology proactively identifies and resolves logistics issues, ensuring a smooth operation. Plus, we offer personalised customer support with dedicated account managers.
Are there any hidden costs?
No, there are no hidden fees. We operate with complete transparency, charging only a monthly subscription fee for our technology and fulfilment charges based on your usage.
Does Bezos require long-term contracts?
No, we offer flexibility with no long-term contract commitments. Our monthly subscription can be cancelled at any time, giving you the freedom to adapt as your business needs change.
Is it cheaper to fulfil orders myself?
Self-fulfilment may initially appear cost-effective for small businesses with low order volumes. However, as your business grows, the scalability and efficiency benefits of a service like Bezos often outweigh the costs. You gain economies of scale, advanced logistics, and reduced per-order costs, making it a more financially viable option in the long run.
Can Bezos support businesses looking to expand internationally?
Absolutely! With 63 fulfilment centres across 17 countries, including major last-mile delivery services, we are well-equipped to help you expand your business into new international markets efficiently.
How does Bezos enhance customer experience?
We improve customer experience through accurate and reliable fulfilment and delivery. Our end-to-end order visibility and easy returns management ensure a smooth experience for your customers.
What types of businesses can benefit most from fulfilment services?
Our services are ideal for UK brands using Shopify, Australian businesses looking to expand into the UK and Europe, and other consumer brands that require fulfilment services in these regions.
How does Bezos address the time and resource challenges in order fulfilment?
By handling all aspects of the order journey, we save businesses significant time and resources. This allows you to focus on product development, marketing, and sales, while we take care of the logistics.
How can I get started with Bezos?
Getting started is simple and quick. Just create an account, integrate your sales channels, ship your inventory to us, and you'll be up and running in less than 72 hours. Ready to streamline your eCommerce fulfilment? Get your free quote and start saving now with Bezos.
