The Green Delivery Experience from Kib

Powerful eco-friendly ecommerce fulfilment

The planet-positive herbal tea brand ‘Kib’ has a mission to satisfy the world with delicious teas in a sustainable and environmentally focused way. Staying true to this mission, they are now offering green delivery, same-day delivery, and next-day delivery through Bezos.ai.

Not only does a green delivery option support their commitment to the planet, but it also enables them to meet the expectations of increasingly environmentally conscious consumers.

The Bezos GoGreen delivery service provides same day delivery by electric van to customers within the M25. Customers who choose green delivery at checkout reduce the CO2 emissions of delivery and get their order faster! Additionally, the program is helping to combat problems with air pollution inside the M25..

Improving Customer Experience with more Sustainable Delivery Options

Purchase

Choosing ‘Green Delivery’ is a seamless checkout experience with the service and is directly integrated into their Shopify stores checkout. After selecting their products and filling in their shipping address, customers based in central London are able to choose this environmentally friendly same or next-day shipping method.  After completing their purchase, they will receive an order confirmation from Kib.

Receiving

The warehouse team will carefully prepare the order, and once it is on route, the customer will receive a shipping confirmation email from Kib tea, as well as a confirmation text with an eta

The tracking link will show customers when your order is dispatched and they are able to track the delivery inreal-time all the way to their door.

Unboxing

The Kib tea order arrives packaged in an FSC cardboard box with recyclable paper filler to keep the product order safeduring transit in an eco-friendly way.

Customer scan sit back and enjoy their cup of sustainable tea with the satisfaction of knowing that, despite receiving it with same or next day delivery, they helped reduce CO2 emissions, other pollutants and congestion issues compared to regular shipping methods.

Results

• Same day delivery upto 20 hours faster than next day
• Customers offered 30 minute delivery slots with real-time tracking
• Upto 80% of all deliveries done by bike, cargo bike or electric moped

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Conclusion

The GoGreen delivery program launched by Bezos.ai is speeding up KibTea’s delivery whilst decarbonising KibTea’s fulfilment and reducing pollution inside the M25.

Could your customers be interested in GoGreen delivery? Get in touch to see how Bezos.ai could help your business fulfil your products more sustainably!

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